At Toucan Marque Digital, we aim to provide high-quality digital services and customer satisfaction. Please review our refund terms below:
1. Digital Services & Projects
Payments made for digital marketing, design, development, or consulting services are non-refundable once the project has started or deliverables have been shared.
If a project is canceled before any work begins, a partial refund may be issued after deducting administrative or setup costs.
2. Subscription Plans / SaaS Tools
For any subscription-based tools or software access, refunds are not provided for the current billing period once activated.
You may cancel your plan anytime to avoid future billing cycles.
3. Downloadable Content
All purchases of digital products (e.g., templates, software, or creative assets) are final and non-refundable, as they are instantly accessible after purchase.
4. Incorrect or Duplicate Payments
If you have been charged incorrectly or made a duplicate payment, please contact us within 7 business days with proof of payment. We’ll process a correction or refund promptly.
5. Contact Us
For refund or billing queries, reach out to us at:
📧 digital.toucanmarquedigital@gmail.com
🌐 https://toucanmarquedigital.com